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Frequently Asked Web Hosting Questions:

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1. What is an Internet Service Provider (ISP)?

An ISP provides an Internet connection for a monthly fee. Typically, you receive a username, password, and an e-mail account. You access the ISP's server with a modem by dialing in over a phone line or using faster methods such as cable or digital subscriber lines (DSL).

2. What is a server?

A server is a computer located on the Internet 24 hours a day that stores your "Files" so that when other people access your site they will be able to view your web site. Without a server, you would have to be your own server and let people into your computer to see your pages (not to mention the extraordinary cost of running special connections to your computer). A good reliable server is essential for your website. If you intend to have people view your site, the server must be capable of handling all the requests in a timely manner. If a server goes "Down", people have no access and consequently, you stand the chance of losing business.

3. What is web hosting?

Every website on the internet has a server computer which acts as a "host". This host computer is connected to the internet 24 hours a day. It stores all of the webpage (html) files, graphics and any other items your site may contain so that your webpage and all its contents are available to be accessed by users worldwide at all times.

4. What is a domain name?

A domain name is a friendly Internet name address that provides an easy way for you to locate people, computers, and resources on the internet (i.e. yourcompany.com). A domain name is a part of a computer hierarchical numbering system that represent IP numbers. IP numbers or addresses are used by computers to find other computers on the Internet. For example, The IP address for yourcompany.com will look like this: 207.158.200.127
Each IP address has four sets of numbers separated by periods. IP addresses range from 4 to 12 digits. Each set of numbers range in value from 0 to 255. Since names are easier to remember than four sets of numbers, the domain name systems was devised.

5. What are the specifications for a domain name?

While the total length of a domain name may be up to sixty-four (64) characters including the .com, the only characters allowed are letters, digits (numbers), and the dash (-). A domain name cannot, however, begin or end with a dash. The "www" which almost always comes before the domain name in a web-site address is not, in fact, part of the domain name. It has simply become a standard practice to write "www." in-front of a domain name. Domain names can be registered at any of the registrar services, however, you can also use our convenient script to register a name through Elehost. Elehost uses the ICANN accredited Tucows registrar.

6. Are Other Services Available?

Elehost Web Design Inc.ís services cover every aspect of the web designing process should you need our help. This includes information consultation, web development, web site management and marketing, search engine promotion, education and training, and e-commerce solutions. We pride ourselves on being highly skilled and knowledgeable about today's computer technology. Our highest priority is to provide you, our valued customer, with the resources to experience an endless spectrum of possibilities, leading you and your business on the road to success.

7. What can I put on my Web Site?

Generally, most sites have text, company logo art, other visual renderings such as sketches and drawings, graphics, product images, and other images. It is almost completely up to you what you choose to place on your pages, as long as it does not violate our terms and conditions that you agreed upon when signing up with us.

8. How much will my Web Site Hosting cost?

The fee is subject to the type of package and support you require. Although pricing is usually contingent upon a pre-set package, these packages can be customized to suit your needs. Elehost Web Design Inc. recognizes that not all web sites require the same features and we will be happy to come up with a positive solution to suit your specific needs. For a complete listing of our different options and prices, click here.

9. How is payment handled?

Our flexible method of billing permits you to pay in a 3 month period, 6 month period, annually, or bi-annually. We accept VISA and MasterCard credit cards, cheque or money order. Payment must be received before the following hosting period begins to keep the account in good standing.

10. Terms, Conditions, and Acceptable Use Policy

Please refer to our Terms and Conditions Page.

11. Do you allow adult content?

Elehost Web Design Inc. does not permit the hosting of adult content sites. These sites are in clear violation of our Terms of Services:

"Elehost expressly forbids anyone from using Elehost servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic and hate related materials, slanderous, illegal, offensive and any and all materials of an adult nature."

That means you agree not to store, transmit, link to, advertise or make available any images containing nudity or semi-nudity.

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